FAQ
Frequently Ask Questions:
Q: What material are out tweezers made from?
A: All Tweezees tweezers are manufactured from hand sharpened, surgical grade Japanese 410 stainless steel
Q: Can these tools be sterilized?
A: Yes, they are surgical grade stainless steel and can be sterilized
Q: Are the splinter tip tweezers sharp?
A: Splinter tip tweezers are designed for precise tasks and for that reason have a very sharp tip. Please be careful when handling them.
Q. Will the tweezers rust?
A. All of our tweezers are made from surgical grade stainless steel and are highly resistant to rust
Q: What are the benefits of using a carbon fiber comb?
A: Carbon fiber combs are lightweight, durable, and resistant to heat and chemicals. They provide a smooth glide through hair, reducing static and minimizing breakage.
Q: Are carbon fiber combs suitable for all hair types?
A: Yes, carbon fiber combs are ideal for all hair types, including thick, curly, and fine hair. They are particularly effective for detangling and styling without causing damage.
Q: How should I care for my carbon fiber comb?
A: Clean your carbon fiber comb with warm, soapy water and a soft brush. Avoid using abrasive materials or harsh chemicals. Dry the comb thoroughly before storing it to maintain its longevity.
Q: Will a carbon fiber comb cause static in my hair?
A: No, carbon fiber combs are designed to reduce static buildup, making them an excellent choice for a smooth and frizz-free styling experience.
Q: Are carbon fiber combs heat-resistant?
A: Yes, carbon fiber combs are heat-resistant and can withstand high temperatures, making them suitable for use with heat styling tools like hair dryers and straighteners.
Q. If I am unhappy with my order can I return the product?
A. We have A 100% satisfaction guarantee. If you are unhappy with your purchase for any reason a refund or replacement of your purchase will be provided at no cost to you.
Q: What is your return policy?
A: We accept returns within 30 days of purchase for unopened and unused products. For more details on our return policy and the process, please visit our Returns & Exchanges page.
Q: How do I track my order?
A: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's status on our website.
Q: Do you offer international shipping?
A: No, we do not offer international shipping at this time
Q: Can I change or cancel my order after it has been placed?
A: Orders can be modified or canceled within a short window after placement. Please contact our customer service team as soon as possible to make any changes.
Q: Are there any discounts or promotions available?
A: We frequently offer promotions and discounts. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and offers.
Q: How can I contact customer service?
A: You can reach our customer service team via email at judycostore@gmail.com or by using the contact form on our website. We’re here to assist you with any questions or concerns.